This Privacy Policy describes how Lean Practice (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use our website.

1. Information We Collect

When you visit our website, we may collect information in the following ways:

Information You Provide Directly: When you use our contact form or our Cal.com booking tool, you may provide us with your name, email address, and company name. This information is necessary for us to respond to your inquiries and schedule meetings.
Automated Information: Like most websites, we use Google Analytics to collect data about your use of our site. This may include your IP address, browser type, device information, pages viewed, and the time and date of your visit. This information is collected to help us understand how people use our website and improve the user experience.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and communicate with you about your needs.
Schedule meetings and consultations.
Analyze website traffic and user behavior to improve our website and services.
We will only use your email address for marketing or newsletter purposes if you provide explicit consent.

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business and website, such as Google Analytics and Cal.com. These providers are only given access to the information necessary to perform their services and are contractually obligated to keep your information confidential.

4. Data Retention

We will retain your personal information for a period necessary to fulfill the purposes for which it was collected, including for legal, accounting, and business record-keeping requirements. We may retain contact form submissions for up to 24 months to ensure we can follow up on conversations. Once the information is no longer needed, it will be securely deleted or anonymized.

5. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to access the personal information we hold about you and to request that it be corrected if you believe it is inaccurate. You may also request that your personal information be deleted or removed from our records. To exercise these rights, please visit our Contact Page. We will respond to your request within a reasonable timeframe (e.g., 30 days).

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files that are placed on your device. We use them for analytics purposes (via Google Analytics) to understand how visitors interact with our website. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of the site may not function properly.

7. Contact Us